Warranty
“We stand behind our product — Veneta gives you a peace of mind with every purchase.”
Warranty Coverage
Veneta provides a limited lifetime warranty to the original purchaser for as long as they own the product. Coverage is valid if properly installed in the original window using original materials.
Key Exclusions
- Normal wear and tear.
- Commercial or contract orders.
- Accidents, alterations, or misuse.
- Exposure to elements after warranty.
- Labor for removal or reinstallation.
| Category | Duration |
|---|---|
| All Products | 10 Years |
| Motorized Components | 5 Years |
| Paints, Stains, & Textiles | 3 Years |
| Manufacturing Defects & Workmanship | Lifetime |
We Are Here To Help
USA-BASED CUSTOMER SERVICE
+90% First Call Issue Resolution
Our Commitment: If a product is found to be defective, Nien Made may repair or replace it at our discretion. Please note that installation, removal, and shipping costs are not included.